We take your privacy seriously. Please read this document to understand exactly how 1ong777 collect, use, store, and protect your personal data as a member of our platform.
Six core principles that shape how we handle your personal data
All personal data and financial transactions at 1ong777 encrypted using 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions. Our servers are protected by a multi-layered security system monitored around the clock by our in-house technical team.
1ong777 has never sold, rented, or transferred member personal data to any third party for marketing or other commercial purposes, and will never do so. Your data belongs to you — we use it only for the account operation purposes clearly stated in this policy.
You have the right to access, correct, or request the deletion of your personal data held by 1ong777 at any time. The process is straightforward and can be initiated simply by contacting our support team — no complicated or confusing procedures involved.
We only collect data that is strictly necessary for clear and legitimate purposes — account registration, payment processing, customer support, and service improvement. 1ong777 does not collect excessive data that is unrelated to the platform's operations.
Your personal data is not retained for longer than necessary. 1ong777 maintains a clear data retention policy — active operational data is retained for as long as your account remains active, while financial transaction data is retained in accordance with applicable legal requirements.
Privacy Policy 1ong777 designed to comply with the applicable data protection requirements under Malaysian law. We take a proactive approach to ensuring our data handling practices remain current and in line with evolving legislation.
Important Note: This Privacy Policy explains how 1ong777 ("we", "platform", "us") collects, uses, stores, and protects your personal information when you use our online casino platform at 1ong777.best. By registering an account or using our platform, you agree to the practices described in this document.
1ong777 fully committed to protecting the privacy of all members and users of our platform. We understand that your trust in us depends not only on the quality of our games and the speed of our payouts — but also on the confidence that your personal information is in safe and responsible hands.
This document is an agreement between you as the user 1ong777 and us as the platform operator. It sets out precisely what data we collect, why we need it, how it is used, who may access it, how long it is retained, and what rights you have over that data.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy ours, which together form the complete agreement between you and 1ong777.
If you have any questions about how we handle your data that are not addressed in this document, please contact us at support@1ong777.best and we will reply within 48 business hours.
1ong777 collects personal data in two main categories — data you provide to us directly, and data collected automatically as you use our platform.
2.1 Data You Provide Directly
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC / passport number | Identity verification (KYC) |
| Contact Data | Phone number, email address | Account communications & support |
| Account Data | Username, password (encrypted) | Login & account security |
| Financial Data | E-wallet account name, bank account number (partially masked) | Deposit & withdrawal processing |
| Verification Data | Copy of MyKad / passport (if requested) | Age verification & KYC identity checks |
2.2 Automatically Collected Data
1ong777 never stores credit card numbers or passwords in plain text. All sensitive financial data is encrypted and handled in accordance with the highest industry security standards.
1ong777 collects your personal data through the following channels:
3.1 During Account Registration
When you fill in the registration form at 1ong777, you will provide basic information such as your name, phone number, and email address. This information is used to create and manage your account and to facilitate account-related communications.
3.2 During Platform Usage
System 1ong777 automatically logs gaming activity, financial transactions, and technical data while you play. This is essential for maintaining accurate records, resolving disputes, and detecting any suspicious activity to protect your account.
3.3 During Payment Processing
When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks, Public Bank, RHB Now, Hong Leong Connect), the required payment information is collected solely to process your transaction securely.
3.4 During Identity Verification (KYC)
When 1ong777 requires identity verification — typically before processing your first withdrawal or when there is activity that requires confirmation — you may be asked to submit identification documents such as a copy of your MyKad or passport.
3.5 Through Customer Support Interactions
When you contact our support team 1ong777 through live chat or email, the content of such communications is recorded for support, staff training, and service improvement purposes.
1ong777 uses your personal data solely for legitimate and clearly defined purposes. Below is a complete list of the purposes for which your data is used:
1ong777 does not use your data to make automated decisions that have significant legal effects on you without human involvement.
1ong777 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary for the platform's operations:
5.1 Payment Service Providers
Transaction data is shared with the payment service provider you select — such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or your FPX bank — strictly for the purpose of processing your financial transaction. These providers maintain their own privacy policies and security standards.
5.2 Game Providers
Minimum technical data required to enable gameplay (such as game session IDs and bet balances) is shared with game providers such as Evolution Gaming and Pragmatic Play during active game sessions. This is a technical necessity that cannot be avoided for game delivery.
5.3 Legal Requirements
1ong777 will disclose your personal data to the relevant authorities if required by Malaysian law, a valid court order, or binding legal process. In all such cases, we will endeavour to notify you in advance unless prohibited from doing so by law.
5.4 Business Transfers
In the event of a platform merger, acquisition, or asset transfer 1ong777, user data may form part of the assets transferred. You will be notified before any such transfer takes place and given the option to close your account if you do not agree with the new terms.
1ong777 does not share your personal data with third-party advertisers, data brokers, or marketing companies. Any promotional communications you receive come directly from 1ong777 directly, not from third parties who purchase your data.
1ong777 implement multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, misuse, loss, or accidental destruction.
6.1 Encryption
All communications between your device and the 1ong777 encrypted using 256-bit TLS/SSL protocols. Account passwords are stored in hashed form that cannot be read — not even by our own staff. Sensitive financial data is handled in accordance with strict industry payment security standards.
6.2 Access Controls
Access to members' personal data within internal systems 1ong777 strictly restricted to staff who require it to perform their duties. All access is logged in an audit trail that can be reviewed for accountability purposes.
6.3 24/7 Monitoring
Security system 1ong777 monitored around the clock to detect any suspicious activity, breach attempts, or anomalies in data usage patterns. Our security team is on standby to respond swiftly to any threats.
6.4 Data Breach Response
In the event of a data breach that affects the security of your personal data, 1ong777 committed to notifying affected members within a reasonable timeframe upon detecting a breach, explaining the nature of the incident and the steps being taken to address it.
While we implement best-in-class security measures, no system is 100% immune. You also play an important role by keeping your account password secure, not sharing your login credentials, and ensuring your devices remain protected.
1ong777 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and analyse usage patterns on an aggregated basis.
7.1 Types of Cookies We Use
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login sessions, security, and language preferences | |
| Performance Cookies | Collecting aggregated platform performance data for technical improvements | |
| Functional Cookies | Remembering your preferences such as favourite games and display settings | |
| Analytics Cookies | Helps us understand how players use the platform so we can improve our services |
7.2 Managing Cookies
You can manage optional cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform 1ong777. For guidance on how to manage cookies in common browsers such as Chrome, Firefox, and Safari, please refer to the respective browser's help documentation.
As the 1ong777 involves financial transactions, we handle payment data with a higher level of protection compared to standard data.
8.1 Malaysian Payment Methods
All transactions on 1ong777 processed in Malaysian Ringgit (MYR) through a secure local digital payment ecosystem — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX from major Malaysian banks. We do not store your credit card or debit card details on our servers.
8.2 Transaction Records
All deposit and withdrawal history on 1ong777 recorded and accessible to you via the transaction history section of your account. These records are retained in accordance with applicable legal requirements and may be used as a reference should any dispute arise.
8.3 Anti-Money Laundering
As a responsible platform, 1ong777 has strict anti-money laundering (AML) procedures in place. Transaction data is analysed to detect suspicious patterns. In cases that require reporting under Malaysian law, 1ong777 will comply with those legal obligations.
As a member of 1ong777, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at support@1ong777.best.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
You may request the deletion of your personal data under certain circumstances, subject to legal obligations that require us to retain such data.
You have the right to object to the processing of your data for specific purposes such as marketing communications, and we will honour that objection.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or query is being resolved.
You may request to receive your personal data in a structured, machine-readable format for transfer to another platform if required.
1ong777 will respond to all privacy rights requests within 30 days to process. For more complex cases, this period may be extended up to 60 days with prior notice to you.
1ong777 does not retain personal data for longer than necessary for the purposes stated in this Privacy Policy or as required under applicable Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active account data (name, email, phone number) | For as long as the account is active + 12 months after closure |
| Financial transaction records | 7 years (Malaysian financial regulatory requirement) |
| Identity verification data (KYC) | 5 years after account closure |
| Game activity logs | 3 years |
| Support communication records | 2 years |
| Preference cookie data | In accordance with cookie settings (typically 30–365 days) |
Once the defined retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you.
Platform 1ong777 is intended for individuals aged 18 years of age and above only. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe that a minor's personal data may have been collected through our platform, please contact us at support@1ong777.best immediately.
Parents and guardians should take active steps to prevent minors from accessing online gambling platforms. 1ong777 encourages the use of parental controls on devices shared with children and teenagers.
1ong777 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or technological developments. Any material amendments will be communicated to you via the email address registered to your account at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect the most current version. Your continued use of the 1ong777 after any amendment takes effect will be deemed as your acceptance of the revised policy.
We encourage you to review this page periodically. Previous versions of this Privacy Policy are available upon request via support@1ong777.best for your reference.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1ong777, you may reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 48 hours to process. For requests that require action (such as data access or deletion), please provide your account username and the type of request clearly to help us process it faster.
This Privacy Policy was last updated on 1 January 2026 and fully supersedes all previous versions.
What you can expect from us as a responsible data controller
256-bit SSL encryption, encrypted storage, 24/7 monitoring, and strict access controls ensure your data is always protected on the 1ong777.
We have never sold and will never sell your personal data. Your information is never used for third-party marketing purposes.
You have the right to access, correct, or request deletion of your data at any time by contacting our support team.
Support team 1ong777 available to handle privacy-related enquiries in Bahasa Melayu via live chat and email, 24 hours a day.
Also read other important documents that form the 1ong777 service framework
Read the platform's full terms of use 1ong777 including account rules, deposit and withdrawal terms, bonus terms, and game rules.
Learn about self-exclusion tools, responsible gaming guides, and support resources for players who need help with gambling-related concerns.
Find quick answers to the most frequently asked questions about accounts, privacy, payments, and game rules at 1ong777.